The event organiser gives no refunds on registration. However, we shall refund any options and the competition day pass. Please contact us by email: firstname.lastname@example.org.
You have several options :
OPTION N°1 – YOU SUBSCRIBED TO THE CANCELLATION INSURANCE
FOR REGISTRATION BEFORE 05 JANUARY 2021
If you subscribed to Circle Group’s cancellation insurance, they are the ones who will refund the cost of your registration.
WARNING: The cancellation insurance has to be subscribe only during your registration. You could cancel your registration until the 23rd of September.
You can also consult the Terms of Sales of Circle Ticketing by clicking here.
To activate the insurance, go to your runner’s space by clicking here.
OPTION N°2 – YOU SUBSCRIBED TO THE CANCELLATION GUARANTEE
FOR REGISTRATION AFTER 05 JANUARY 2021
Circle Ticketing having stopped marketing their insurance, the organisation is setting up a cancellation guarantee.
The guarantee can only be taken out at the time of registration.
This cancellation guarantee is equal to 10% of the selling, price including VAT, of the registration. It allows the refund of the registration until Monday 20 September at 12:00. After this date, the refund of the registration is impossible.
The request for refund must be made by e-mail to email@example.com upon presentation of a receipt.
The guarantee covers the following cases:
– Death (of the insured or of one of his/her relatives
– Injuries and medical reasons (accident, serious illness including COVID, pregnancy etc.)
– Moving / Professional transfer
OPTION N°3 – TRANSFER YOUR BIB TO A THIRD PARTY
You may transfer your bib to someone you know. You can find the procedure details by clicking here. You have to the 20th of September a noon to do it.
The process is free and no financial demand can be done to the organisation.
OPTION N°4 – POSTPONE YOUR REGISTRATION TO THE “TRIATHLON DINARD CÔTE D’EMERAUDE – LEPAPE” ?
It is a Triathlon organised close to Dinard and Saint-Lunaire, on Saturday 11 and Sunday 12 September. There are M and L triathlon races. If you want to change your bib for this race, you can contact the organisation at firstname.lastname@example.org.
OPTION N°5 – REGISTERED FOR ANOTHER COMPETITION BEFORE APRIL 06, 2021. I CANNOT PARTICIPATE IN THE NEWS DATES IN SEPTEMBER.
The organisation is offering you the possibility to postpone your bib to 2022 if you were registered for another event on the weekend of the Deauville International Triathlon in September before the announcement of the postponement (before Tuesday 6 April 2021).
– For those registered for the Long Distance: you can also use this option if you were also registered for a Long Distance race (L, XL or XXL) on the weekend of 18/19 September and 2/3 October.
– For those registered for the Full Distance: you can also use this option if you were also registered for an XXL event between 15 August and 30 October 2021.
You must send your request to email@example.com with the registration confirmation for the other event before Friday 30 April 2021.